Project Manager (Implementation) – London based

Main Job Purpose

  • To manage the implementation of software products.
  • To manage the project relationship between the company and assigned Clients post-implementation.

Duties and Responsibilities

  • Co-ordinate project management activities with ODL clients including regular reporting and client meetings
  • Document, track and communicate project issues, risks, requirements and dependencies using ODL methodology, toolkit
  • Manage the production of functional specifications for system change requests to meet client requirements, working closely with our Implementation Consultants and Business Analysts
  • Work closely with our Offshore Development team and any third party regarding software developments
  • Work closely with the Client Project Manager to resolve issues and ensure project tasks are completed to plan
  • Ensure that test scenarios and test scripts are adequately designed and executed by both development teams and clients
  • Ensure that good quality user manuals and client specific documentation are produced with each development released to clients
  • Maintain and manage specific commercial aspects of projects including staff timesheets, expenses, development estimates, forecasts and project billing.

Skills / Attributes Required

  • Experience of managing large software implementation projects, ideally in working with offshore development teams
  • Experience of using project management tools and techniques
  • Results orientated with excellent verbal and written communication skills
  • Good interpersonal skills to communicate effectively at all levels of an organisation
  • Ability to work both in a team and independently
  • Knowledge of the Travel industry, and particularly of Tour Operations, preferable but not essential
  • Knowledge of external interfaces related to the travel industry preferable but not essential
  • Desire and willingness to travel if required
  • Educated to degree level with good qualification